PRIVACY POLICY

Introduction

Klayko Volleyball Training ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number, and password when you create an account.
• Child/Athlete Information: Name, age, grade, skill level, and training notes for athletes registered under your account.
• Emergency Contact Information: Name, phone number, and relationship of emergency contacts provided on liability waivers.
• Booking Information: Session reservations, payment status, and scheduling preferences.
• Signed Documents: Digital signatures on liability waivers and media release forms.
• Communication Data: SMS messages and email correspondence related to your account and bookings.

How We Use Your Information

• To create and manage your account
• To process session bookings and payments
• To send booking confirmations, reminders, and schedule updates
• To send SMS notifications (only if you have opted in)
• To communicate about training programs and announcements
• To maintain safety records and emergency contact information
• To improve our services and user experience

SMS Messaging

If you opt in to SMS notifications, we will send recurring automated text messages to the phone number you provide. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP or updating your preferences in your account dashboard. Your phone number will not be shared with third parties for marketing purposes. See our full SMS Terms & Conditions for details.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party services (such as email delivery and SMS messaging providers) to operate our platform. These providers only access your data as needed to perform their services.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.
• Safety: We may share emergency contact information with medical personnel or first responders in the event of an emergency during a training session.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is transmitted using SSL/TLS encryption. Passwords are hashed and never stored in plain text.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of SMS communications at any time
• Withdraw consent for media release usage

To exercise any of these rights, contact us at klaykotraining@gmail.com.

Children's Privacy

Our services involve collecting information about minor athletes. This information is provided by parents or legal guardians and is used solely for managing training sessions and ensuring athlete safety. We do not knowingly collect information directly from children without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Klayko Volleyball Training
Email: klaykotraining@gmail.com